Terms & Conditions

By using this website, creating an account, or submitting booking requests, you agree to these Terms and Conditions.

If you do not agree, you should discontinue use of the platform and associated services.

You must provide accurate and current information during account creation, booking, and communication.

You are responsible for maintaining account confidentiality and for activity under your credentials.

Booking creation and confirmation are controlled through backend status logic and payment event validation.

Displayed quotes and totals follow policy rules, availability status, and charges shown before payment.

Guests must comply with house rules, building policies, occupancy limits, and local laws.

Damage, excessive cleaning, unauthorized occupancy, or prohibited activity may result in penalties or extra charges.

Owners or vendors using onboarding or program channels must provide accurate property and contact details.

Service scope, responsibilities, and commercial terms are governed by applicable agreements.

Cancellation and refund outcomes are determined by booking-specific policy windows and timing.

For details, see the dedicated Cancellation and Refund policy pages.

We may update, suspend, or improve platform functionality, pricing presentation, and operations as needed.

Nothing in these terms limits rights that cannot be limited under applicable law.

These terms operate under applicable UAE legal and regulatory frameworks.

Any formal dispute process follows applicable contractual and legal channels.